Effects of Service Quality Dimensions on Customer Satisfaction and Return Intention in Different Hospital Types
the 3rd Internationational Conference on Industrial Engineering and Operations Management, 3 Temmuz 2012, s. 518-522
ÇALIŞIR FETHİ,ALTIN GÜMÜŞSOY ÇİĞDEM,BAYRAKTAROĞLU AYŞE ELVAN,KAYA BURCU
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Structural Equation Model of Occupant Satisfaction for Evaluating the Performance of Office Buildings
ARABIAN JOURNAL FOR SCIENCE AND ENGINEERING, Vol. 45, No. 10, Ekim 2020, s. 8759-8784, ISSN: 2193-567X
TEKÇE IŞILAY,ERGEN PEHLEVAN ESİN,ARTAN DENİZ
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Factors Influencing Turkish Textile Companies Satisfaction with ISO 9000
Total Quality Management & Business Excellence, Vol. 16, No. 10, Nisan 2005, s. 1193-1204
ÇALIŞIR FETHİ,KULAK OSMAN,DOĞAN İBRAHİM
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Effects of service quality dimensions including usability on percieved overall quality customer satisfaction and return intention in different hospital types
International Journal of Advanced Operations Management, Vol. 6, No. 4, Haziran 2014, s. 309-323
ÇALIŞIR FETHİ,BAYRAKTAROĞLU AYŞE ELVAN,ALTIN GÜMÜŞSOY ÇİĞDEM,KAYA BURCU
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Customer Experience Quality Dimensions in Health Care: Perspectives of Industry Experts
Journal of Management, Marketing and Logistics, Vol. 6, No. 2, Nisan 2019, s. 62-72, ISSN: 2148-6670
ÖZÇELİK AYŞE BENGİ,BURNAZ HURİYE ŞEBNEM
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Measurement of Service Quality at ITU Mustafa Inan Library
International Journal of Research in Business, Economics and Management, Vol. 2, No. 1, Ocak 2018, s. 92-103, ISSN: 486220
CAMGÖZ AKDAĞ HATİCE,KAYA AYCAN,BELDEK TUĞÇE,ÖZDEMİR MUSTAFA,ORUÇ ONUR
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The EFQM Excellence Model for Quality Management in Turkish Higher Education Institutions
Review of Social, Economic and Business Studies, Vol. 910, No. 1, 2007, s. 1
AKDAĞ HATİCE
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Total quality management through six sigma benchmarking A case study
Benchmarking: An International Journal, Vol. 14, No. 2, Ocak 2007, s. 186-201, ISSN: 1463-5771
CAMGOZ-AKDAG HATİCE
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Automobile emissions and air quality
Proceedings of the Second International Symposium on Air Quality Management at Urban, Regional and Global Scales, İstanbul/TÜRKİYE, 25 Mart 2001, s. 579-586
ARSLAN HİKMET, KUTLAR OSMAN AKIN, ÇALIK ALPER TOLGA
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Exhaust emission trends of light duty vehicles in urban driving cycle
Proceedings of the Second International Symposium on Air Quality Management at Urban, Regional and Global Scales, İstanbul/TÜRKİYE, 25 Eylül 2001, s. 571-578
ARSLAN HİKMET, KUTLAR OSMAN AKIN, ÇALIK ALPER TOLGA
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IN QUEST OF TOTAL QUALITY MANAGEMENT PRINCIPLES IN ARCHITECTURAL DESIGN SERVICES EVIDENCE FROM TURKEY
Gestão & Tecnologia de Projetos, Vol. 5, No. 3, Aralık 2010, ISSN: 19811543
DURMUŞ UMUT,GÜNAYDIN HÜSNÜ MURAT,ACAR EMRAH
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Designing of integrated quality and safety management system IQSMS for shipping operations
Safety Science, Vol. 47, No. 5, Mayıs 2009, s. 569-577, ISSN: 09257535
ÇELİK METİN
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Energy and Environmental Issues in Turkey
Proc. Of 2nd. Int. Symp. on Air Quality Management at Urban, Regional and Global
EKİNCİ. E,, OKUTAN. H,
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The effects of service quality perceived value and price fairness on hotel customers satisfaction and loyalty
Journal of Economics, Business and Management, Vol. 4, No. 9, Eylül 2016, s. 523-527, ISSN: 2301-3567
ALTIN GÜMÜŞSOY ÇİĞDEM,KÖSEOĞLU BERKEHAN
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Effects of service quality dimensions including usability on perceived overall quality customer satisfaction and return intention in different hospital types
International Journal of Advanced Operations Management, Vol. 6, No. 4, Ocak 2014, s. 309-323, ISSN: 1758-938X
ÇALIŞIR FETHİ,BAYRAKTAROĞLU AYŞE ELVAN,ALTIN GÜMÜŞSOY ÇİĞDEM,KAYA BURCU
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Implementing the ISO 9000 standards in Turkey A study of large companies satisfaction with ISO 9000
Total Quality Management, Vol. 12, No. 4, Aralık 2001, s. 429-438, ISSN: 13600613
ÇALIŞIR FETHİ,BAYRAKTAR CAHİT ALİ,BERNA BESKESE
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Effects of service quality dimensions including usability on perceived overall quality customer satisfaction and return intention in different hospital types
International Journal of Advanced Operations Management, Vol. 6, No. 4, Ocak 2014, s. 309, ISSN: 1758-938X
ÇALIŞIR FETHİ,BAYRAKTAROĞLU AYŞE ELVAN,ALTIN GÜMÜŞSOY ÇİĞDEM,KAYA BURCU
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Background Levels in Air of Lead, Cadmium and Vanadium Measured at the EMEP Station of Turkey
2nd International Symposium on Air Quality Management, İstanbul/TÜRKİYE, 25 Eylül 2001, s. 675-679
TOPÇU HATİCE SEMA,ATIMTAY AYSEL T,İNCECİK SALAHATTİN,KAHYA CEYHAN
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Spatial Analysis of the Ionic Components over Central and Southeastern Europe, 1994-2002
3rd International Symposium on Air Quality Management, İstanbul/TÜRKİYE, 26 Eylül 2005, s. 1556
TOPÇU HATİCE SEMA,ATIMTAY AYSEL T,İNCECİK SALAHATTİN,KAHYA CEYHAN
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Review of Surface Ozone and Its Precursors in Urban Atmosphere of Istanbul, Turkey for 2002-2003
3rd Int. Symposium on Air Quality Management, İstanbul/TÜRKİYE, 26 Eylül 2005, s. 1083-1093
TOPÇU HATİCE SEMA,KAHYA CEYHAN,İNCECİK SALAHATTİN
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